Versand
📄 SHIPPING POLICY
1. Order Processing Time
All orders are processed within 2–5 business days.
Please note:
- Orders are not processed, shipped, or delivered on weekends or public holidays
- Processing times may be extended during high-demand periods
We reserve the right to extend processing times when necessary.
2. Shipping Times
We offer international shipping.
Estimated delivery times:
- Europe: 8–10 business days
- International: 8–12 business days
⚠️ These delivery times are estimates only and are not guaranteed.
Delays may occur due to:
- High demand
- Shipping carriers
- Customs processing
- External factors beyond our control
3. Shipping Costs
We offer free shipping on all orders.
4. Tracking Information
Tracking information may not always be available.
We are not responsible for the absence of tracking updates or tracking limitations once the package has been shipped.
5. Customs, Duties & Taxes
For international orders:
- Customers are solely responsible for any customs duties, taxes, or import fees
- These charges are not included in the product price or shipping
Failure to pay customs fees may result in:
- Delivery delays
- Package return or disposal
We are not responsible for these situations.
6. Lost Packages
Once an order has been shipped, we are not responsible for lost, stolen, or missing packages.
All shipping risks are transferred to the customer upon dispatch.
7. Damaged Items
If your item arrives damaged, you must:
- Contact us within 48 hours of delivery
- Provide clear photo evidence of the damage
We reserve the right to:
- Refuse claims without sufficient proof
- Determine whether a replacement or resolution will be provided
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not responsible for:
- Delays or losses caused by incorrect addresses
- Failed deliveries due to incomplete information
9. Delivery Issues
We are not responsible for delivery issues caused by:
- Carrier delays
- Customs inspections
- Incorrect address input
- Failed delivery attempts
10. Policy Updates
We reserve the right to update or modify this Shipping Policy at any time without prior notice.
11. Contact
For any shipping-related questions, contact us at: