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Información de contacto

📄 CONTACT INFORMATION

Get in Touch

If you have any questions, concerns, or need assistance, our support team is here to help.

📧 Email: care@eplira.com

Support Hours

We aim to respond to all inquiries within 24–48 business hours.

Please note:

Response times may be longer during weekends or holidays
We do not guarantee immediate replies

Business Information

Eplira
Dr.-Albert-Schweitzer-Straße 8
34308 Bad Emstal
Germany

Customer Support

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Your order number
A clear description of your request

Questions, Answered With Care

Everything you may want to know before you begin

Eplira is designed to make at-home hair removal feel elevated, intuitive, and reassuring from the very first use. This guide answers the most common questions with clarity, so your routine feels simple, refined, and fully aligned with the premium experience your skin deserves.

How do I use the Eplira IPL device?

Start with clean, dry skin and trim or shave the area first. Choose a comfortable intensity level, place the treatment window flat against the skin, and use either manual flashes or glide mode depending on your preference. Move section by section for an even routine, and always follow the guide included with your device.

Is it suitable for full-body use?

Yes. The device is designed for versatile at-home use and can be used on larger areas like arms and legs, as well as more delicate body zones with extra care. If you are treating a more sensitive area, begin on a lower setting and build up gradually as you feel comfortable.

When can I expect to start seeing results?

IPL works progressively, so consistency matters more than intensity. Many customers begin to notice slower regrowth and smoother skin over the following weeks of regular use. Results can vary depending on the area, hair type, and how consistently the device is used.

Is it cordless and easy to use at home?

Yes. Eplira is designed to feel sleek, lightweight, and easy to handle, with a rechargeable battery for added freedom and convenience. Its cordless format makes it simple to use, store, and take with you, while the long-life flash system is designed for ongoing use over time.

What comes with my order?

Every Eplira order includes the IPL hair removal device, protective glasses, and a complimentary razor, so you have everything you need to begin your routine with confidence from day one. It is a complete, beautifully practical set designed to make at-home care feel effortless, polished, and ready to use the moment it arrives.

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