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📄 TERMS OF SERVICE

1. General Information

This website is operated by Eplira.

Throughout the site, the terms “we”, “us” and “our” refer to Eplira.

Business Address:
Dr.-Albert-Schweitzer-Straße 8
34308 Bad Emstal
Germany

By accessing or using our website, you agree to be bound by these Terms of Service.

2. Eligibility

By using this website, you confirm that you have the legal capacity to enter into binding contracts under applicable law.

We reserve the right to refuse service to anyone at any time.

3. Products & Services

All products are subject to availability.

We reserve the right to:

• Limit quantities purchased per customer
• Discontinue any product at any time
• Modify product descriptions, pricing, and availability without prior notice

We do not guarantee that product descriptions, images, or other content are fully accurate, complete, or error-free.

4. Orders & Payment

We reserve the right to:

• Refuse or cancel any order at our sole discretion
• Limit or cancel quantities purchased per person, household, or order
• Cancel orders suspected of fraud or unauthorized activity

Payments are processed securely through third-party providers, including:

• Shopify Payments
• PayPal

We are not responsible for errors or issues caused by third-party payment providers.

5. Shipping

We offer international shipping.

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

• Shipping carriers
• Customs clearance processes
• External factors beyond our control

Customers are solely responsible for any customs duties, taxes, or import fees that may apply.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

We reserve the right to:

• Refuse returns that do not comply with our policy
• Issue partial refunds where appropriate

7. Order Cancellation

Orders cannot be canceled once placed.

By completing a purchase, you agree that the order is final and may not be modified or canceled after submission.

8. No Warranty

All products are provided “as is” and “as available”, without any warranties of any kind.

We expressly disclaim all warranties, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

We do not guarantee any specific results from the use of our products.

9. Limitation of Liability

To the fullest extent permitted by law, Eplira shall not be liable for:

• Improper or incorrect use of products
• Failure to follow instructions
• Any direct, indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities

Use of our products is at your own risk.

10. Accuracy of Information

We are not responsible if information on this website is inaccurate, incomplete, or outdated.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

11. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Images
• Text
• Branding
• Product design

is the exclusive property of Eplira and may not be used, reproduced, or distributed without prior written permission.

12. Prohibited Use

You may not use our website or products for:

• Any unlawful purpose
• Violating any applicable laws or regulations
• Fraudulent or harmful activities

We reserve the right to terminate access if these terms are violated.

13. Changes to Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

It is your responsibility to review this page periodically.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Germany, without regard to conflict of law principles.

15. Contact Information

For any questions regarding these Terms, please contact us at:

📧 care@eplira.com